Privacy Policy

At KLW Instruments, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our brand.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and other contact details provided during registration, inquiry, or purchase.

  • Payment Information: Processed securely through trusted third-party payment gateways. We do not store or have access to your credit/debit card details.

  • Technical Information: IP address, browser type, device information, and browsing behavior to improve website performance and user experience.

  • Communication Data: Messages, inquiries, and emails you send to us for support or information.

2. How We Use Your Information

KLW Instruments uses collected information to:

  • Process and fulfill your orders

  • Respond to your inquiries and provide customer support

  • Send order confirmations, updates, and promotional messages (only if you subscribe)

  • Improve website functionality, product offerings, and services

  • Maintain records for legal, accounting, and administrative purposes

3. How We Protect Your Information

We use appropriate security measures to safeguard your personal information against unauthorized access, alteration, or disclosure. This includes SSL encryption, secure servers, and limited access to customer data.

4. Sharing of Information

We do not sell, trade, or rent your personal data to others.
Your information may only be shared with:

  • Trusted service providers (e.g., payment processors, shipping companies) to complete transactions

  • Legal authorities when required by law or to protect our rights

All third-party partners are required to handle your data securely and use it only for the intended purpose.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and improve website performance. You can choose to disable cookies in your browser settings, though some features may not function properly.

6. Email & Marketing Communications

If you sign up for our newsletter or promotional emails, we may send updates about products, offers, and news. You can unsubscribe anytime by clicking the “Unsubscribe” link at the bottom of our emails.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent for marketing communications

  • Request details about how your data is used

To exercise these rights, contact us at salesklwinstruments@gmail.com

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by law.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing personal data.

10. Changes to This Privacy Policy

KLW Instruments reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.